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Frequently Asked Questions
General Questions
We offer care services for newborns, elderly individuals, and people with special needs. These include personal assistance, companionship, medical support, and specialized care as required.
We collaborate with trusted companies that provide trained and experienced caregivers. Each caregiver undergoes thorough background checks and skill assessments.
Yes, we provide flexible care options, including 24/7 services, to meet your needs.
Absolutely! We work with you to create a care plan tailored to your specific requirements.
For Families
You can book a caregiver through our website or by contacting our support team. We’ll guide you through the process step by step.
Your satisfaction is our priority. If you’re not happy with the assigned caregiver, we’ll arrange a replacement immediately.
We prioritize safety by vetting all caregivers and ensuring they adhere to the highest care standards. Regular check-ins and updates are also provided.
Pricing and Payments
Pricing depends on the type and duration of care required. Contact us for a personalized quote.
We accept various payment methods, including credit/debit cards and online bank transfers.
All fees will be disclosed upfront when you receive your care plan. There are no hidden charges.
Other Questions
Yes, services can be canceled or rescheduled with advance notice as per our policy.
We strive to accommodate urgent requests. Contact us directly for immediate assistance.
Simply reach out to us through our website or customer support, and we’ll guide you through the process to find the right care solution.